Arte
Improve work productivity and online experience for remote art therapist
Project Type
UX Case Study
Group Project
Teammate: Jenny Cho
UX Case Study
Group Project
Teammate: Jenny Cho
Role
UX/UI Designer
Branding / Art Director
UX/UI Designer
Branding / Art Director
Duration
6 weeks
2/20/24~4/2/24
6 weeks
2/20/24~4/2/24
Tools
Figma
Adobe Illustrator
Adobe Photoshop
Procreate
Figma
Adobe Illustrator
Adobe Photoshop
Procreate
Problem
Existing video platforms make it hard for remote art therapist to see their client’s facial expression and art progress simultaneously.
Solution
Bring the entire art experience to the digital space and utilize multi-grid face-time feature to showcase all information on one screen.
Arte streamlines remote art therapy practice by managing schedules, client data, session notes, in one place.
View weekly schedules and upcoming session information.
In the schedeule page, art therapists can see their upcoming session information.
Schedule and start sessions
Session page is where art therapists create new session events, and go into the facetime (actual session).
See clients’ faces, track their art progress, and take notes effortlessly, all in one view.
Facetime tool utilize note taking features, previous notes review, and muti-grid window to make remote art therapy sessions easy to navigate.
Review full session documents & communicate with the clients.
The clientele page is where art therapists can email clients, and see the past session notes and art works of each patient.
Arte product for clients (on iPad).
Make art and engage in the conversations.
Clients can focus on their art work while having a face-to-face interaction with their art therapists.
Art work creation anytime, anywhere.
Clients can create their own art works on with the creation feature. With AI assisstant, they can effortlessly find references as they work.
Interviewed with professional art therapists and therapists to identify product opportunity.
Before the first stageof dessign, I interviewed several professional art therapists and asked about on their daily challenges during work.
User persona
Early stage prototype testing with the target user for feature improvements.
After building the first prototype for the product, I tested the idea with a professional art therapist to seek improvements on the features and designs.
Design revisions after user testing.
Through user feedback, I realized that art therapists usually use desktop devices for remote sessions. I also removed unneccessary features. liike the news & ideas and gallery, and added emailing and messaging tools for communicatiion prooductivity.
Conclusion + What I’d do Differently
Understand the clients side of perspective. Since we are also designing for art therapy clients as well, interviewing with clients could have given us a bigger picture to the whole online experience.
Reach out to more remote art therapist. We rushed into product ideation after initial user interviews, leading to extensive revisions later. Deeper user research upfront would have saved significant time and effort.
Understand the clients side of perspective. Since we are also designing for art therapy clients as well, interviewing with clients could have given us a bigger picture to the whole online experience.
Reach out to more remote art therapist. We rushed into product ideation after initial user interviews, leading to extensive revisions later. Deeper user research upfront would have saved significant time and effort.